Privacy Policy

Payment Information

When you subscribe or support Lalabel, our payment processor (Polar) collects your name, e-mail address and payment information. We do not store your payment data.

Account

Your e-mail address is used to sign you in with a code and to attach the subscription to your account. We keep the subscription status and its period end date. For subscribers, we also count the total number of labels printed and the last support milestone shown. This counter holds no address and is deleted with the account. If you support Lalabel, we keep the ID and date of each support order, with no amount, to show your supporter status.

Analytics and Cookies

We use Cloudflare Web Analytics, with no cookies and no personal data, and a few anonymous usage events. No shipping address is ever included.

Lalabel processes your TXT/CSV files entirely locally in your browser. We do not upload, store, or access them.

• To provide you with support.
• To communicate important updates or product improvements.

The data controller is Lalabel. Contact: support@lalabel.app.

Account and subscription: performance of the contract. Anonymous statistics: legitimate interest, measuring audience without cookies or personal data. Accounting obligations: legal obligation.

Account data: until the account is deleted. Receipts and invoices: kept by Polar as required by law, 10 years. Statistics events: anonymous, with no identifier.

Polar (payment and subscription), Supabase (account and subscription status), Resend (sending the sign-in code by e-mail) and Cloudflare (site hosting and Turnstile bot check). None of them receives your shipping addresses.

The Lalabel extension follows the same rules as the site. It only requests the "storage" permission, which keeps the sign-in session, the subscription status, the language and the fingerprint of the free print in your browser. It reads no web page and accesses no other tab. Your files and addresses stay in the browser. Sign-in shows a Cloudflare Turnstile check, served by lalabel.app.

Polar, Supabase, Resend and Cloudflare may process data outside the European Union, notably in the United States. These transfers rely on the EU–US Data Privacy Framework adequacy decision or, failing that, on the European Commission's standard contractual clauses. Supabase project hosting region: Ireland (EU).

You have the rights of access, rectification, erasure, portability, restriction and objection. Write to support@lalabel.app, we reply within one month. You may also lodge a complaint with the CNIL (cnil.fr) or your local data protection authority.

You can delete your account at any time from the My account page. The subscription is then canceled and your sign-in data erased. Receipts remain with Polar. You can also write to us for any request about your data.

We take reasonable steps to protect your data, although no method is 100% secure.

If you have any questions, contact us at support@lalabel.app